Bill and Account Collectors
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
How AI Impacts Each Task
15 tasks analyzed
Record information about financial status of customers and status of collection efforts.
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
Locate and monitor overdue accounts, using computers and a variety of automated systems.
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Advise customers of necessary actions and strategies for debt repayment.
| Task | AI Capability | Risk | Time % |
|---|---|---|---|
| Record information about financial status of customers and status of collection efforts. | - | - | - |
| Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment. | - | - | - |
| Locate and monitor overdue accounts, using computers and a variety of automated systems. | - | - | - |
| Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. | - | - | - |
| Advise customers of necessary actions and strategies for debt repayment. | - | - | - |
Essential Soft Skills
Traits that are hard for AI to replicate
Wage & Employment (2024)
Median Wage
$46,040
per year
Mean Wage
$48,370
per year
Employment
165K
workers
Wage Range
$33,960 - $65,830
10th - 90th pct
Wage Distribution
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Awaiting Assessment
This occupation has 15 tasks in the database and is queued for the next scoring run. Risk scores, protective factors, and skill gaps will appear once the assessment completes.