Claims Examiners, Property and Casualty Insurance
Review settled insurance claims to determine that payments and settlements have been made in accordance with company practices and procedures. Report overpayments, underpayments, and other irregularities. Confer with legal counsel on claims requiring litigation.
AI Impact Summary
Claims Examiners, Property and Casualty Insurance faces moderate AI displacement risk with a score of 41/100. This occupation has higher AI displacement risk than 70% of all analyzed occupations. Of 17 analyzed tasks, 6 are highly automatable, particularly routine cognitive tasks. Strong protective factors — including social intelligence, creativity, or regulatory barriers — significantly reduce effective risk.
Skill Impact Analysis
6
AI-Vulnerable
7
AI-Resistant
5
AI-Augmented
AI-Vulnerable
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
AI-Resistant
Negotiation is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Education & Training
Percentage of workers at each education and training level
Training Provided After Hiring
How long it typically takes to learn on the job
How AI Impacts Each Task
17 tasks analyzed
Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
Supervise claims adjusters to ensure that adjusters have followed proper methods.
Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies.
Resolve complex, severe exposure claims, using high service oriented file handling.
Pay and process claims within designated authority level.
| Task | AI Capability | Risk | Time % |
|---|---|---|---|
| Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio. | 45 | 45.0% | 15% |
| Supervise claims adjusters to ensure that adjusters have followed proper methods. | 20 | 23.0% | 5% |
| Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies. | 70 | 55.0% | 8% |
| Resolve complex, severe exposure claims, using high service oriented file handling. | 45 | 45.0% | 10% |
| Pay and process claims within designated authority level. | 90 | 85.2% | 8% |
Protective Factors
Total protective discount: 25.8%
Essential Soft Skills
Traits that are hard for AI to replicate
Wage & Employment (2024)
Median Wage
$76,790
per year
Mean Wage
$78,770
per year
Employment
305K
workers
Wage Range
$47,810 - $112,150
10th - 90th pct
Wage Distribution
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