AITakeover Tracker
Awaiting Assessment

Patient Representatives

Also known as: Admissions Coordinator, Admitting Clerk, Admitting Representative, Case Manager, Clinical Liaison, Healthcare Registrar, Intake Specialist, Medicaid Service Coordinator (MSC), Patient Access Representative, Patient Access Specialist

Assist patients in obtaining services, understanding policies and making health care decisions.

Education & Training

Percentage of workers at each education and training level

Education Level

Less than High School2%
Some College2%
Post-Secondary Certificate7%
Associate's Degree9%
Bachelor's Degree62%
Master's Degree9%
Doctoral/Professional Degree9%

Prior Experience Needed

Work experience required to enter this job

Up to 1 month2%
3-6 months14%
6 months - 1 year2%
1-2 years24%
2-4 years28%
4-6 years28%
8-10 years3%

Training Provided After Hiring

How long it typically takes to learn on the job

None2%
Up to 1 month23%
1-3 months33%
3-6 months6%
6 months - 1 year27%
1-2 years9%

How AI Impacts Each Task

13 tasks analyzed

Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.

Interview patients or their representatives to identify problems relating to care.

Maintain knowledge of community services and resources available to patients.

Refer patients to appropriate health care services or resources.

Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.

Essential Soft Skills

Traits that are hard for AI to replicate

Concern for OthersDependabilitySelf ControlIntegrityAttention to DetailStress ToleranceIndependenceCooperationInitiativePersistenceSocial OrientationAdaptability/Flexibility

Wage & Employment (2024)

Median Wage

$42,830

per year

Mean Wage

$45,380

per year

Employment

2.7M

workers

Wage Range

$30,690 - $62,730

10th - 90th pct

Wage Distribution

$30,690Median: $42,830$62,730
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Awaiting Assessment

This occupation has 13 tasks in the database and is queued for the next scoring run. Risk scores, protective factors, and skill gaps will appear once the assessment completes.