AITakeover Tracker
Awaiting Assessment

Eligibility Interviewers, Government Programs

Also known as: Business Employment Specialist, Career Consultant, Case Coordinator, Case Manager, Case Technician, Cash Application Clerk, Client Services Representative, Contact Agent, Contact Officer, Contact Representative

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

Education & Training

Percentage of workers at each education and training level

Education Level

Less than High School7%
High School Diploma29%
Post-Secondary Certificate13%
Associate's Degree10%
Bachelor's Degree29%
Doctoral/Professional Degree12%

Prior Experience Needed

Work experience required to enter this job

None19%
1-3 months5%
6 months - 1 year23%
1-2 years26%
2-4 years25%
4-6 years1%

Training Provided After Hiring

How long it typically takes to learn on the job

None12%
Up to 1 month5%
1-3 months12%
3-6 months24%
6 months - 1 year36%
1-2 years8%
2-4 years3%

How AI Impacts Each Task

17 tasks analyzed

Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.

Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.

Keep records of assigned cases, and prepare required reports.

Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.

Answer applicants' questions about benefits and claim procedures.

Essential Soft Skills

Traits that are hard for AI to replicate

Stress ToleranceIntegritySelf ControlConcern for OthersDependabilityAttention to DetailCooperationAdaptability/FlexibilityIndependenceSocial OrientationAchievement/EffortInitiative

Wage & Employment (2024)

Median Wage

$51,500

per year

Mean Wage

$53,970

per year

Employment

156K

workers

Wage Range

$37,690 - $72,280

10th - 90th pct

Wage Distribution

$37,690Median: $51,500$72,280
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Awaiting Assessment

This occupation has 17 tasks in the database and is queued for the next scoring run. Risk scores, protective factors, and skill gaps will appear once the assessment completes.