Order Clerks
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
How AI Impacts Each Task
19 tasks analyzed
Verify customer and order information for correctness, checking it against previously obtained information as necessary.
Receive and respond to customer complaints.
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
| Task | AI Capability | Risk | Time % |
|---|---|---|---|
| Verify customer and order information for correctness, checking it against previously obtained information as necessary. | - | - | - |
| Receive and respond to customer complaints. | - | - | - |
| Review orders for completeness according to reporting procedures and forward incomplete orders for further processing. | - | - | - |
| Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays. | - | - | - |
| Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms. | - | - | - |
Essential Soft Skills
Traits that are hard for AI to replicate
Wage & Employment (2024)
Median Wage
$44,660
per year
Mean Wage
$46,270
per year
Employment
83K
workers
Wage Range
$33,530 - $61,680
10th - 90th pct
Wage Distribution
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Awaiting Assessment
This occupation has 19 tasks in the database and is queued for the next scoring run. Risk scores, protective factors, and skill gaps will appear once the assessment completes.