AITakeover Tracker
Awaiting Assessment

Telemarketers

Also known as: Appointment Setter, Business Development Representative, Call Center Agent, Call Center Operator, Call Center Representative, Call Center Telemarketer, Customer Service Representative (CSR), Donation Worker, Inbound Telemarketer, Inside Sales Representative

Solicit donations or orders for goods or services over the telephone.

Education & Training

Percentage of workers at each education and training level

Education Level

Less than High School30%
High School Diploma59%
Post-Secondary Certificate11%

Prior Experience Needed

Work experience required to enter this job

None66%
Up to 1 month4%
1-3 months8%
6 months - 1 year3%
1-2 years18%

Training Provided After Hiring

How long it typically takes to learn on the job

None12%
Up to 1 month63%
1-3 months22%
3-6 months3%
2-4 years1%

How AI Impacts Each Task

12 tasks analyzed

Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.

Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.

Explain products or services and prices, and answer questions from customers.

Obtain customer information such as name, address, and payment method, and enter orders into computers.

Record names, addresses, purchases, and reactions of prospects contacted.

Essential Soft Skills

Traits that are hard for AI to replicate

Stress ToleranceIntegrityPersistenceDependabilityAchievement/EffortSelf ControlAdaptability/FlexibilityAttention to DetailInitiativeCooperationIndependenceConcern for Others

Wage & Employment (2024)

Median Wage

$34,410

per year

Mean Wage

$36,340

per year

Employment

66K

workers

Wage Range

$24,620 - $48,930

10th - 90th pct

Wage Distribution

$24,620Median: $34,410$48,930
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Awaiting Assessment

This occupation has 12 tasks in the database and is queued for the next scoring run. Risk scores, protective factors, and skill gaps will appear once the assessment completes.