AITakeover Tracker
Awaiting Assessment

Insurance Claims Clerks

Also known as: Call Center Representative, Claim Processing Specialist, Claim Representative, Claim Service Representative, Claim Taker, Claim Technician, Claims Adjudicator, Claims Adjuster, Claims Assistant, Claims Associate

Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.

Education & Training

Percentage of workers at each education and training level

Education Level

High School Diploma45%
Some College11%
Post-Secondary Certificate17%
Associate's Degree20%
Bachelor's Degree7%

Prior Experience Needed

Work experience required to enter this job

None9%
1-3 months1%
3-6 months11%
6 months - 1 year18%
1-2 years42%
2-4 years12%
4-6 years6%

Training Provided After Hiring

How long it typically takes to learn on the job

None3%
Up to 1 month14%
1-3 months26%
3-6 months29%
6 months - 1 year14%
1-2 years8%
2-4 years6%

How AI Impacts Each Task

12 tasks analyzed

Enter claims information into database systems.

Prepare insurance claim forms or related documents and review them for completeness.

Pay small claims.

Calculate amount of claim.

Post or attach information to claim file.

Essential Soft Skills

Traits that are hard for AI to replicate

Attention to DetailIntegrityDependabilityCooperationSelf ControlConcern for OthersStress ToleranceIndependenceInitiativeAdaptability/FlexibilityAchievement/EffortPersistence

Wage & Employment (2024)

Median Wage

$48,450

per year

Mean Wage

$51,980

per year

Employment

229K

workers

Wage Range

$36,900 - $73,100

10th - 90th pct

Wage Distribution

$36,900Median: $48,450$73,100
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Awaiting Assessment

This occupation has 12 tasks in the database and is queued for the next scoring run. Risk scores, protective factors, and skill gaps will appear once the assessment completes.