Counter and Rental Clerks
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.
AI Impact Summary
Counter and Rental Clerks faces moderate AI displacement risk with a score of 47/100. This occupation has higher AI displacement risk than 94% of all analyzed occupations. Of 16 analyzed tasks, 1 are highly automatable, particularly routine cognitive tasks. Strong protective factors — including social intelligence, creativity, or regulatory barriers — significantly reduce effective risk.
Skill Impact Analysis
AI-Vulnerable Skills (6)
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
Negotiation is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
AI-Augmented Skills (7)
Recommended Courses
Courses matched to Counter and Rental Clerks skill gaps, ranked by relevance to your displacement risk profile.
Get personalized recommendations. Answer a few questions about your experience and skills to get course suggestions tailored specifically to you.
Upskill to Reduce Risk
Courses addressing your most AI-vulnerable skills
SQL Fundamentals Skill Track
by DataCamp
Estimated Impact
AI-Augmentation Tools
Learn to work alongside AI and boost your productivity
Cybersecurity Fundamentals Path
by Pluralsight
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Strengthen Your Edge
Double down on skills AI can't replicate
Customer Service Fundamentals
by Knowledge Accelerators
Estimated Impact
We may earn a commission when you enroll through our links, at no extra cost to you. This helps fund the Takeover Tracker.
Risk reduction and salary impact are estimates based on skill gap analysis, course relevance, and labor market data. Actual results vary by individual circumstance.
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
How AI Impacts Each Task
16 tasks analyzed
Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
Compute charges for merchandise or services and receive payments.
Answer telephones to provide information and receive orders.
Provide information about rental items, such as availability, operation, or description.
Rent items, arrange for provision of services to customers, and accept returns.
Inspect and adjust rental items to meet needs of customer.
Explain rental fees, policies, and procedures.
Prepare rental forms, obtaining customer signature and other information, such as required licenses.
Keep records of transactions and of the number of customers entering an establishment.
Reserve items for requested times and keep records of items rented.
Recommend and provide advice on a wide variety of products and services.
Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
Prepare merchandise for display or for purchase or rental.
Advise customers on use and care of merchandise.
Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
Allocate equipment to participants in sporting events or recreational activities.
| Task | AI Capability | Risk | Time % |
|---|---|---|---|
| Greet customers and discuss the type, quality, and quantity of merchandise sought for rental. | - | - | 10% |
| Compute charges for merchandise or services and receive payments. | - | - | 10% |
| Answer telephones to provide information and receive orders. | 39.75Observed | 65.1% | 8% |
| Provide information about rental items, such as availability, operation, or description. | 50.85Observed | 69.5% | 8% |
| Rent items, arrange for provision of services to customers, and accept returns. | - | - | 8% |
| Inspect and adjust rental items to meet needs of customer. | - | - | 6% |
| Explain rental fees, policies, and procedures. | 49.02Observed | 68.8% | 6% |
| Prepare rental forms, obtaining customer signature and other information, such as required licenses. | - | - | 8% |
| Keep records of transactions and of the number of customers entering an establishment. | - | - | 5% |
| Reserve items for requested times and keep records of items rented. | - | - | 5% |
| Recommend and provide advice on a wide variety of products and services. | 63.3Observed | 40.3% | 6% |
| Receive orders for services, such as rentals, repairs, dry cleaning, and storage. | 47.92Observed | 68.4% | 5% |
| Prepare merchandise for display or for purchase or rental. | 53.62Observed | 54.5% | 5% |
| Advise customers on use and care of merchandise. | 59.82Observed | 73.1% | 4% |
| Receive, examine, and tag articles to be altered, cleaned, stored, or repaired. | - | - | 4% |
| Allocate equipment to participants in sporting events or recreational activities. | - | - | 2% |
Protective Factors
Total protective discount: 25.9%
Essential Soft Skills
Traits that are hard for AI to replicate
Wage & Employment (2024)
Median Wage
$38,540
per year
Mean Wage
$43,700
per year
Employment
399K
workers
Wage Range
$28,580 - $62,030
10th - 90th pct
Wage Distribution
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Recommendations
Skills to Develop
These skills are at risk from AI automation. Counter and Rental Clerks professionals should diversify beyond them.
- Reading Comprehension
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Information Ordering
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Mathematics
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Memorization
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
- Mathematics
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Skills to Leverage
These human-centric skills remain difficult for AI to replicate. Double down here.
- Adaptability/Flexibility
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
- Service Orientation
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
- Social Perceptiveness
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
- Leadership
Leadership is AI-resistant — strengthening this skill provides durable career protection.
- Coordination
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Tools to Adopt
AI can amplify these skills. Learn the tools that augment rather than replace your work.
- Critical Thinking
Critical Thinking will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Monitoring
Monitoring will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Writing
Writing will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Judgment and Decision Making
Judgment and Decision Making will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Active Learning
Active Learning will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
Score History
Risk score over 1 scoring run